What is a custom AI solution?
A custom AI solution is software designed around a specific business workflow, its data, rules, systems and users. It may use an existing model through an API rather than training a new model. The custom work is usually the retrieval, integration, controls, evaluation, user experience and operational process around that model.
When should a business build instead of buy?
Custom development is justified when a valuable requirement remains after suitable products and existing system features have been checked. The workflow should be important enough, frequent enough and distinctive enough for the expected benefit to exceed development, operation, review and maintenance costs.
Can you integrate AI with our existing software?
That is the usual approach. We first inspect the product edition, API, permissions, data access and rate limits. Common integration points include CRMs, ERPs, helpdesks, inboxes, document stores, calendars and internal databases. Compatibility is confirmed during discovery rather than assumed.
Do you build AI agents?
Yes, when an agent is appropriate for the workflow. We define the tools it may call, permissions, spending or action limits, validation, logs, fallback behaviour and human approval. A deterministic workflow is often better when the steps are stable and known.
Will you train a proprietary AI model for us?
Usually the best starting point is an established model used through your own account, combined with retrieval, rules and evaluation. Fine-tuning or specialised models may be assessed when there is enough representative data and a clear advantage. We do not describe ordinary API integration as training a proprietary model.
Who owns the code and accounts?
The workflow runs in your accounts and uses your approved provider keys. The agreed source code, configuration and documentation are handed over to you. The handover pack identifies every integration and credential so access can be transferred or revoked.
How much does custom AI development cost?
The AI Impact Diagnostic starts at $2,500 USD. Implementation sprints start at $15,000 USD, with scope, milestones, fixed price and expected running costs agreed before work begins. Larger or multi-system projects may need staged delivery.
How do you test a custom AI system?
We assemble representative, difficult and unacceptable cases from the intended workflow, define what a correct result means and evaluate changes against that set. We also test permissions, integrations, failure handling and human escalation. Live operation is monitored because pre-launch tests cannot represent every future input.
Bring the workflow and the systems it touches.
We will use the first call to understand the business constraint, existing software and what would have to be true for custom work to make sense.
No confidential data or technical specification is required for the first conversation.